return and refund policy
Return & Refund Policy
Last Updated: August 29, 2026
At GiftsCart.shop, your satisfaction is important to us. We offer a simple 14-day return and refund policy for eligible orders.
Returns
You may request a return within 14 days of delivery if:
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The product arrives damaged or defective.
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You receive the wrong product.
The item should be unused and in its original condition where applicable. Please contact us as soon as possible with your order details and clear photos/videos of the issue.
Refunds
Eligible refunds are processed after the returned product is reviewed and approved. Refunds are issued according to the applicable payment method and processing timelines.
Important
Returns or refunds for reasons other than a damaged, defective, or incorrect product may not be accepted.
For assistance, please contact GiftsCart.shop Customer Support through our official contact channels.
GiftsCart.shop — Shop with confidence.

